Posted: Wednesday, August 30, 2017 11:31 AM
The PeopleCenter Team serves as the first point of contact concerning Human Resources questions from employees, managers and the HR community. Individuals on this team ensure proper case intake/triage is performed so that customers are provided either first call resolution or the appropriate redirection based on organizational guidelines. *The PeopleCenter operation runs from 8:8 EST. Applicants joining should have the ability to train full:time during the day and post onboarding completion work an 11:30:8PM shift. Note, existing employees are given shift preference meaning it is possible that some positions will be day and some with be PM based.Identifies and addresses human resources (HR) related questions, issues, and concerns from internal Sodexo customers. Ability to diagnose root HR issues and determine when and how to escalate within HR functional areas. Manages multiple lines of communication from the field (email, web, phone, and voicemail). Responsibilities include knowledge of phone and case management system, knowledge base portal, benefits toolkit, company policy manual and working knowledge of Ingenium, ADP, eTIME, EDW, payroll, PTO, and ER related areas. Basic Education Requirement : High School Diploma, GED or equivalentSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
• Location: Buffalo, cheektowaga
• Post ID: 30557863 buffalo