Posted: Wednesday, September 6, 2017 5:08 AM
At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Servicesand for the people who work here.
NTT DATAServices currently seeks a
Customer Manager III : Healthcare Payer segmentto join our team in
New York (US:NY),
United States (US).
Candidatesin other markets in the northeast will also be considered.
:Expected to spend 75 of time focused on account growth and innovation, the remaining 25 split between directing account activities and Service Delivery
:Overall ownership of assigned customer relationship(s), negotiates and owns the customer contract (non:government)
:Ensures positive customer experience and satisfaction as reflected by continuously improving NPS scores
:Builds strong collaborative relationships with Consultants, Account Executives, Domain Sales Executives and others to maximize customer utilization of Dell products and services, establishes and meets growth plans and targets
:Engages in all phases of selling and provides direction for delivery of customer solutions.
:Ensures contractual expectations are met and exceeded
:Responsible for revenue and profit goals and effectively manages P and L across multiple deal structures, sets strategy within sphere of responsibility and contributes to long:term strategy of overall business unit
:Directs the efforts of others in the achievement of the strategic and operational objectives of the group
:Provides input to the hiring, staffing and maintaining of a diverse and effective workforce, responsible for career development/planning, performance and pay discussions of account based associates
:Services and solutions include partial outsourcing using one or two service components and small:mid project portfolio
:Accountable for all phases of account expansion and delivery of low to moderately complex solutions and expansion / growth; owns large engagement(s) with annual revenue generation of up to 5M.:
:Engagements are typically local or limited regional operations that may include some limited global elements in service operations; typically, customer team of less than 100
:Manages multiple teams and significant assignments; establishes budgets, operational plans and performance requirements
:7 yrs sales/delivery expereince in a within the healthcare payer segment
:P and L experience
:Undergraduate degree and 8:10 years relevant experience or Graduate degree and 6:8 years relevant experience
This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp:2:corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.
About NTT DATA Services
NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.
NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of
• Location: Buffalo
• Post ID: 30358793 buffalo