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Posted: Monday, July 3, 2017 9:59 PM

Northrop Grumman is looking for a dynamic, innovative leader to be the Enterprise Services and IT Program Manager providing overall thought leadership, strategy and program management while serving as the liaison between Enterprise Services (ES) and the Land & Avionics C4ISR division’s Amherst Systems unit located in Buffalo, NY and the Laser Systems unit located in Apopka, FL.

Responsibilities will include but are not limited to:
  • Enterprise Services and IT strategy and operational activities including service delivery, technical requirements gathering, build versus buy analysis, infrastructure solutions and project execution
  • Maximize the alignment of site Enterprise Services with the ES operating model, strategies, and investments.
  • Coordinate with site business leadership, homeroom managers, and end user groups to identify, plan, implement, and sustain Enterprise Services to meet site, division and sector strategic and tactical objectives.
  • Act as the ES ambassador to business leadership, functional organizations, and site employees.
  • Act as an advocate to represent business unit requirements and concerns to the Mission Systems (MS) sector ES PMO and IT Solutions management.
  • Communicate ES events and enterprise initiatives to each site.
  • Coordinate testing and acceptance of ES initiatives, pre-production and support user training, and on-going feedback.
  • Monitor customer satisfaction with service delivery and engage ES resources to assist as required to meet and exceed ES service level objectives.
  • Escalate service actions and associated delivery priorities as required.
  • Identify systemic technical and service delivery challenges affecting the sites and then coordinate solutions with ES functional representatives; engage constructively to identify solutions.
  • Develop annual ES project and budget plans to support Long Range Strategic Planning (LRSP).
  • Develop, present, and obtain approvals for budgets, project plans, and business unit initiatives which involve ES.
  • Deliver leadership, peer engagement, and highly effective collaboration across the MS CIO and Enterprise Services PMO supporting both localized MS sector and ES enterprise initiatives and projects.

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• Location: Buffalo

• Post ID: 25782933 buffalo is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017